How we support you
At Net Evolution, we are happy to work with you for as long as it takes to ensure that the customised solutions that we produce for you, deliver the results you need. That’s our professionalism.
When you work with us, you don’t have to go through a chain of command. Communications flow smoothly. You speak directly with our developers and technicians who are working on your project. We always agree up-front on clear service agreements and contracts.
As a failsafe way of making sure that your system users get all the user benefits they require from our new solutions, we work with your key staff members and system users during the detailed scoping and development process.
Throughout the various phases of a project, we always supply regular project management up-dates:
- To keep you informed all along the way;
- To keep you up-to-date on scheduling; and
- So you know about any changes to project scoping.
When your project is complete, or at any stage along the way, we are happy to train your people so they benefit from all the features the project offers.
And remember, Net Evolution is always ready to help with internal and external hosting and the maintenance of IT solutions. Plus, we offer full technical support with an emergency helpline.